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24/7 HELPLINE LAUNCHED FOR WOMEN AFFECTED BY VIOLENCE

24/7 HELPLINE LAUNCHED FOR WOMEN AFFECTED BY VIOLENCE

Context:

On 27 July 2021, the Union Minister for Women and Child Development, Smt Smriti Zubin Irani inaugurated the National Commission for Women’s 24/7 helpline number - 7827170170. This helpline service has been developed in collaboration with Digital India Corporation, Ministry of Electronics and Information Technology.

Objective of the Helpline:

  • To improve safety and security of women across the nation and in line with the Union Government’s efforts towards overall betterment of women.
  • The helpline aims to provide 24/7 online support to women affected by violence by linking them with the right authorities such as police, District Legal Service Authority, hospitals, psychological services etc.

About the Helpline:

  • The helpline strengthens the commission's existing complaint mechanism and the helpline will enable women in need of support and counseling to get help in time.
  • The helpline will work with a team of trained experts.
  • Any girl or woman aged 18 years and above can ask for help by calling on this Helpline which will be functioning from the premises of the National Commission for Women, New Delhi.

National Commission for Women’s (NCW’s) Role on Women Safety:

  • NCW under its statutory mandate has been looking into complaints under various categories of violence/deprivation of women rights from across the country.
  • These complaints are received in writing or online through its website i.e., www.ncw.nic.in.
  • The Commission processes complaints to help in giving adequate and expeditious relief to women, ensuring suitable redressal of grievances.

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