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ONLINE GRIEVANCE MANAGEMENT PORTAL: NCSC LAUNCHED

ONLINE GRIEVANCE MANAGEMENT PORTAL: NCSC LAUNCHED

Context

The Government launched the “Online Grievance Management Portal of National Commission for Scheduled Castes (NCSC)” on the occasion of the 130th birth anniversary of Dr. B R Ambedkar.

Details

  • It has been designed in collaboration with the Bhaskaracharya Institute for Space Applications and Geoinformatics (BISAG-N), a Centre of Excellence under the Ministry of Electronics and Information Technology.
  • It will facilitate an end-to-end e-filing of complaints and grievances and their tracking.
  • It is for submission of complaints about atrocities against citizens who belong to the Scheduled Castes.
  • It is “intended to make the hearing processor" similar to India’s e-Courts project and allow grievance redressal for the country’s scheduled caste population in a “time-bound manner".
  • It will supplement the physical submission of complaints and grievances.

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