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THIS DAY IN HISTORY

24th December: National Consumer Day

National Consumer Rights Day is observed on December 24, every year in India.

The Consumer Protection Act 1986 came into effect on this day. Safeguarding rights of a consumer is an important aspect for any nation. The CPA 1986 was enforced so that consumers can be more aware of their entitled rights.

National Consumer Rights Day 2020: Significance

  • On December 24, 1986, Consumer Protection Act 1986, regarded as the ‘Magna Karta’, received the approval of the President of India.
  • Consumer Protection Act 1986 in the field of consumer protection came into force for checking unfair trade practices.
  • Consumers are provided protection from the damages brought about to them due to different unfair trade practices.
  • The act has ensured speedy settlements of consumer disputes by establishing a widespread and effective network of redressal forums.
  • The appellate courts all across India also ensure inexpensive resolution of consumer discrepancies.
  • It has empowered consumers to a greater extent and also had a significant impact on how businesses deal with such complaints.
  • The rights recognized under the Consumer Protection Act, 1986 provided in the UN charter are  Right to Protection, Right of Information, Right of Choice, Right of Hearing, Right of Redressal, and Right of Education.

National Consumer Rights Day 2020: Theme

The theme of the National Consumer Day is ‘The Sustainable Consumer’.

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