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Two global awards awarded to AI enabled MyGov Corona Helpdesk of India

Two global awards awarded to AI enabled MyGov Corona Helpdesk of India

Two awards have been awarded to the MyGov Corona Helpdesk of India, which has been enabled by Artificial Intelligence (AI) at the Global Leadership Summit and Festival of AI and Emerging Technology, CogX 2020.

Key Points:

  • The CogX 2020 is a distinguished Global Leadership Summit that is held every year in London, the United Kingdom.
  • The award was given to JioHaptik Technologies, the Technical Partner of Mygov.
  • The MyGov platform is a citizen engagement platform, which enables two way communication between the citizens and the government and encourages participatory form of governance in India.
  • The team of JioHaptik Technologies collaborated with the WhatsApp team for the development of AI-enabled MyGov Corona Helpdesk in the record time of five days.
  • The ‘MyGov Corona Helpdesk’ has received over 76 million messages and 41 million conversations have been processed in the wake of the COVID-19 outbreak. The platform was also used to provide the latest information on COVID-19, and contain the spread of misinformation and rumours.

Note:

  • The CogX is among the largest events on AI across the globe, and is held in London every year with more than 15,000 participants attending the event from the highest levels of industry, research, business and government.
  • The Cogx Awards are awarded to the best emerging technologies in AI across the globe.

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